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Frequently Asked Questions

  • 🧪 Are your products real and legit?
    Absolutely. We source all compounds from trusted manufacturers and batch-test for purity and potency. You receive only premium-grade, lab-certified products.
  • 🔁 Can I return or exchange a product?
    Returns are accepted only within 24 hours of delivery and only if the product is unopened and sealed. A 50% restocking fee applies. Buyer is responsible for return shipping.
  • 📬 Where can I contact support?
    You can reach us at: 📧 support@probuildusa.com We respond within 24 hours during business days (Mon–Fri).
  • ⚠️ Do I need a prescription?
    Our products are sold for research and informational purposes only. Customers must verify legality in their jurisdiction.
  • 🧰 Can I stack different compounds together?
    Yes, stacking is common. Be sure to plan your cycle properly and include support compounds like AI and PCT.
  • 🧴 Do you sell ancillaries like AI or liver support?
    Yes. We offer Arimidex, Nolvadex, Clomid, Aromasin, and support supplements like NAC or Liv-52.
  • 📅 How often should I inject certain compounds?
    Frequency depends on the ester. For example, Tren Ace is usually injected EOD, while Test E can be done 1–2x per week.
  • 📈 Will I lose gains after my cycle?
    Without proper PCT and recovery, yes. Use PCT and maintain diet/training to preserve gains post-cycle.
  • 📦 How long does shipping take?
    Orders are processed within 1–3 business days. Shipping typically takes 7–15 business days, depending on your location.
  • 🌎 Do you ship internationally?
    Yes, we ship worldwide. However, customers are responsible for knowing their local import regulations.
  • 📬 What if my order is lost or seized?
    We have a 99% success rate. For rare issues, contact us at support@probuildusa.com for case review.
  • 📦 Is packaging discreet?
    Yes. Orders ship in plain, unbranded packaging with no product labels or company logos.
  • 📍 Can I track my order?
    Yes. Tracking details are sent via email within 72 hours of processing your order.
  • 📉 What is PCT and why is it important?
    PCT (Post Cycle Therapy) helps restore natural hormone levels, protect fertility, and retain muscle after a cycle.
  • 💳 What payment methods do you accept?
    We accept credit cards, Bitcoin, USDT, and other secure payment methods.
  • 🔐 Is my order and information safe?
    Absolutely. All data is encrypted. We never share your information with third parties.
  • 🧾 Can I get a receipt or invoice?
    Yes, upon request. Please contact support after ordering if you need a generic invoice.
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