Shipping & Returns
Shipping Policy
Processing Time:
All orders are processed within 1–3 business days after payment confirmation.
Delivery Time:
Estimated delivery is 7–15 business days, depending on your country and postal service.
Discreet Packaging:
Every order is shipped in plain, unmarked packaging. No logos, labels, or product details appear on the exterior.
Tracking:
Tracking numbers are emailed within 72 hours of shipment. If you do not receive tracking, contact us at
📧 support@probuildusa.store
International Shipping:
We ship worldwide. However, it is the buyer’s responsibility to understand and comply with their local import laws. ProBuild USA is not liable for items seized by customs.
Return & Exchange Policy
The customer is responsible for all return shipping costs.
Non-Returnable Items:
Opened or used products
Packages held or confiscated by customs
Products damaged after delivery